Top 10 Questions to Ask a Roofing Contractor

Top 10 Questions to Ask a Roofing Contractor

Here are 10 important questions that you should ask a roofing contractor before hiring them to repair or replace your roof.

1. Are you a local roofing contractor and do you have a physical office location?

Request their physical office address and verify that their phone number has a local area code. It shows they have an actual operating and functional business. Ensure you're hiring a roofing company that's established, has a strong history in your area, and has been around for a while.

This inquiry is vital for two reasons: it ensures you can contact them if any issues arise with your roof, and it confirms they are knowledgeable about local installation standards. Moreover, it helps you steer clear of out-of-state storm-chasing companies that exploit unsuspecting homeowners.

2. Do you have a license and, are you insured?

When hiring a contractor, it is essential to ask if they have a valid license and proper insurance. A licensed contractor has met the requirements and regulations set by the local or state authorities, ensuring they are qualified to perform the work. Insurance, on the other hand, protects you from potential liabilities. If the contractor has general liability insurance and workers' compensation, you are safeguarded against damages to your property and injuries that may occur during the project. Verifying both their license and insurance not only ensures credibility and professionalism but also provides peace of mind throughout the duration of your project.

3. What is your workmanship warranty?

Ask what kind of workmanship warranty they offer. Typically, these range from 10 to 25 years to a lifetime. They're usually backed up by the manufacturer, so make sure the roofing contractor has legitimate credentials with the manufacturer and materials they're installing on your roof.

4. What kind of industry certifications do you have?

You want a certified roofing contractor. Never settle for anything less. GAF Master Elite Certification is the best in the industry. To become a Master Elite certified contractor, stringent requirements set by GAF must be met. These include demonstrating a proven track record of excellence, a commitment to continuous professional training, maintaining high customer satisfaction levels, and adhering to GAF's rigorous standards. Only the top 2% of roofing contractors in North America achieve this prestigious status. Look for the GAF Master Elite logo. Cambridge is a Master Elite contractor.

5. Can you give me references for recent projects?

Remember to ask the roofing contractor to provide references from jobs completed in the past few months. This often involves driving by the homes to assess the quality of their work. You can knock on doors and speak to past clients about their experiences if you feel up to it. A reputable roofing contractor will gladly provide references upon request. Many times, it could be a neighbor right down the street. The upside of this will also give you some perspective on roof shingle styles and give you some ideas on the look you want for your home's new look.

6. If you're tearing off my roof, how do you protect my property?

Protecting your property during a roof replacement is crucial to minimize potential damage and ensure a smooth project. Start by removing or covering valuable items in the attic to safeguard them from dust and debris. Outside, clear the area around your home, including patios and gardens, to prevent damage from falling materials. Cover plants and outdoor furniture with tarps or plastic sheeting. Communicate with your roofing contractor about the steps they will take to protect your property, such as using protective plywood and tarps to shield windows, siding, and landscaping. Taking these precautions helps to ensure that your property remains safe and intact throughout the roofing process.

7. What's your cleanup process?

A thorough clean-up process by the roofing contractor during and after your roof replacement is essential to maintain the safety and cleanliness of your property. During the project, a reputable contractor will regularly remove debris and keep the work area organized to prevent hazards. They typically use tarps or catch-all systems to collect nails, shingles, and other materials that might fall during the replacement. After completing the roof installation, the contractor should conduct a meticulous clean-up, including using magnetic tools to pick up stray nails, disposing of all debris properly, and ensuring no materials are left behind in your yard or driveway. A clean worksite reflects the contractor's professionalism and respect for your property, leaving your home and surroundings neat and safe. Cambridge uses state-of-the-art equipment. Check out the Equipter 4000.

8. How long will my new roof last?

Most asphalt roofs typically last about 20-30 years, depending on the style and type of shingle used. Factors such as climate, extreme weather conditions, and maintenance practices can impact your roof's lifespan. Regular inspections, maintenance, and cleaning can help extend the life of your roof, ensuring it remains in good condition for a longer period.

9. How much will my new roof cost?

The cost of a new roof can vary widely depending on several factors, including the size of your home, the type of roofing material you choose, and the complexity of the installation. On average, homeowners can expect to pay between $5,000 and $15,000 for a new asphalt shingle roof. However, premium materials can significantly increase the cost, sometimes reaching $30,000 or more. Additional expenses may include removing the old roof, repairing any underlying damage, and ensuring proper insulation and ventilation.

10. How fast will my new roof be installed?

The installation speed of a new roof depends on several factors, including the size and complexity of your roof, the type of roofing material, and weather conditions. Typically, an average-sized asphalt shingle roof can be installed within one to three days. However, larger, or more complex roofs, or those requiring additional repairs or customization, may take longer, potentially up to a week. Weather can also play a significant role; adverse conditions like rain or high winds can cause delays. A reputable roofing contractor will provide a detailed timeline based on your specific project and keep you informed of any changes to the schedule.

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